Leaders with functional responsibility for managers require well-honed communication skills and the ability to manage upwards. Our MLL programs build on the skills developed in the First Level Leader Development Program, with focused content on:

• Understanding self and building relationships with others
• Developing trust and managing others
• Influencing skills
• Leading in a global environment and Strategic development
• Managing organizational complexity and change

Leaders with front line responsibility have the greatest impact on the largest portion of an organization. Our programs are designed to accelerate their transition to people manager roles.

Learning modules can include:

• Managing former colleagues
  
• Resolving conflict
  
• Solving problems
  
• Enhancing communication skills
  
• Coaching and developing others

These programs are designed to support graduates in bridging the transition from student to employee. The focus is on self-leadership and creating and maintaining a strong professional reputation. Content includes:

• Focusing on results
  
• Establishing credibility
• Managing ambiguity and change
• Succeeding in current roles and preparing for the future

Employees that do not have direct people responsibility also have an impact on organizational results. Our IC programs focus on developing leadership behaviors that can influence positive outcomes with colleagues and teams. Key skills developed include:

• Influencing others
• Communication effectively
• Handling challenging conversations
• Understanding and navigating change